
Frequently Asked Questions
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Overwatering, most people mean it to well when watering their houseplants. Most houseplants tolerate dryness more than wet feet.
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Water thoroughly so the whole root system drinks, not just the top. A splash in a 10-liter pot won’t reach most roots. Then, check a few hours later. If the top layer is still wet, pour off any excess sitting in the cover pot. If you’re unsure, use a moisture meter. It tells the truth when your finger can’t.
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Plants are living beings, not products, so standard returns don’t apply. But we want you to succeed. Contact us within 7 days if something goes wrong and we’ll troubleshoot together. In some cases, we offer replacements or store credit.
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The ones that forgive. Pothos, Snake Plant, ZZ Plant, Spider Plant. They don’t mind if you forget them for a while, and they bounce back when you remember.
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It depends on the plant and environment. A good rule of thumb:
• Tropical Plants: Most plants need to dry out completely between waterings but shouldn’t stay completely dry for too long
• Succulents & Cacti: When the soil is completely dry wait at least a week longer before rewatering in summer. In winter it is best to not water at all if the plant doesn’t show signs of needing water (wrinkly soft skin that appeared not right after watering)
Always check the soil with your finger before watering. Overwatering is one of the most common causes of plant stress! -
It means your plant gets lots of light, but not direct sun rays. A spot near a window with filtered light (like through a sheer curtain) is ideal.
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Yellow leaves can be caused by:
• Overwatering
• Pests
• Poor drainage
• Lack of light
• Natural aging of leaves
Check soil moisture, lighting, and repot if needed. -
Common pests: Thrips, spider mites, mealybugs, and fungus gnats.
Steps:
1. Isolate the plant
2. Wipe leaves with soapy water or neem oil
3. Remove heavily infested leaves
4.Repeat weekly until resolved -
Semi-hydro, short for semi-hydroponics, is a method of growing plants in an inorganic, soilless medium like LECA (Lightweight Expanded Clay Aggregate) or pon (a mineral substrate). The setup typically involves a pot with a water reservoir at the bottom. The plant absorbs water and nutrients through capillary action, reducing the risk of overwatering and promoting healthy root development.
And yes, while we don’t offer the service directly in store, we happily guide you through the steps to transfer a plant from soil to semi-hydro. The most crucial step is to thoroughly clean the roots and remove all soil to prevent rot and bacterial issues. After rinsing the roots, place the plant in your chosen medium and begin watering with a diluted nutrient solution. Give the plant some time to adjust, as the transition can be a bit stressful at first. -
Not immediately! Most plants can stay in their nursery pot for a few months or even years. Repot when:
• Roots cover at least 50% of the soil
• The plant dries out very quickly
• It looks too large for the pot
• The plant grows very slowly or not at all even though it receives enough light, water and nutrients. -
Think of fertilizer as vitamins, not food. Your plant eats light and water first. In spring and summer, when growth is active, add fertilizer every few weeks to keep energy high. In autumn and winter, most plants rest, so let them. Overfeeding then is like offering coffee at bedtime.
We stock our own hand-mixed fertiliser as well as other plant food in-store, chosen to keep your plants healthy without the fuss. Ask our team if you’re unsure which one to use. -
Some are, some aren’t. Our team is happy to show you some options . Popular non-toxic options include:
• Calathea
• Peperomia
• Areca Palm
Always double-check as many common houseplants (like Monstera or Pothos) are toxi -
Stretching stems, tiny pale leaves, or no growth at all are signs your plant wants a sunnier seat. Move it closer to a window or add a grow light if your home is more cave than greenhouse.
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Yes. Bring us your plant and we’ll repot it for you. Prices depend on size. Or pick up soil, pots, and tools if you’d rather get your hands dirty.
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